Refund policy

Digital products

Digital items are non-returnable once downloaded. If a file is faulty, will not open, or is materially different from its description, write to us and we will replace it or refund it.

Physical products

Unused physical items can be returned within fourteen days of delivery in their original condition. Return postage is yours unless the item arrived damaged or incorrect, in which case it is ours.

How refunds are made

Refunds are returned to the original payment method. Depending on your bank, the money typically appears within five to seven working days of the refund being processed.